Meet the Team

  • Rob Mayo

    MD / Director - Human Experience Design

    Rob has 20+ years experience in marketing / sales, customer service and product/service development

    Specialties:
    Transit Network User Experience
    Wayfinding Design & Development
    Transit-Media / Mixed-Media Design
    Transit-oriented Development
    Transit Service Branding & Identity Development
    Service User Acquisition & Retention

    Projects Rob has been / is involved in:
    North-West Bus Improvements, Auckland

    Bus Service Pandemic Management Framework Design, Jakarta

    Global Training & Service Performance Assessment, UITP

  • Ben Ross

    Director - Human Experience Engineering & Spatial Planning

    Ben has 10+ years experience in Human Experience Engineering, Urban Planning, Urbanism, Regional Planning and Land Use Planning (Spatial Analysis/Planning).

    Specialties:
    Spatial Planning
    Transit Network User Experience
    Transit-oriented Development
    Tactical Urbanism
    Project Story-Telling and Analysis

    Projects Ben has been / is involved in:
    Innovative Streets Programme, Auckland

    Think Tank on City Centre Economic Development, Auckland

    North-West Bus Improvements, Auckland

    Bus Service Pandemic Management Framework Design, Jakarta

    Global Training & Service Performance Assessment, UITP

  • Nicholas Lee

    Director - Business Strategy and Active Mode / Climate Change Advocacy

    Nic is a multicultural commercial director with background in digital technology, supply chain, operations, logistics, finance, project management and property development. He is engaged in advisory and advocacy for community groups committed to building better cities and living environments