Meet the Team
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Rob Mayo
MD / Director - Human Experience Design
Rob has 20+ years experience in marketing / sales, customer service and product/service development
Specialties:
Transit Network User Experience
Wayfinding Design & Development
Transit-Media / Mixed-Media Design
Transit-oriented Development
Transit Service Branding & Identity Development
Service User Acquisition & RetentionProjects Rob has been / is involved in:
North-West Bus Improvements, AucklandBus Service Pandemic Management Framework Design, Jakarta
Global Training & Service Performance Assessment, UITP
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Ben Ross
Director - Human Experience Engineering & Spatial Planning
Ben has 10+ years experience in Human Experience Engineering, Urban Planning, Urbanism, Regional Planning and Land Use Planning (Spatial Analysis/Planning).
Specialties:
Spatial Planning
Transit Network User Experience
Transit-oriented Development
Tactical Urbanism
Project Story-Telling and AnalysisProjects Ben has been / is involved in:
Innovative Streets Programme, AucklandThink Tank on City Centre Economic Development, Auckland
North-West Bus Improvements, Auckland
Bus Service Pandemic Management Framework Design, Jakarta
Global Training & Service Performance Assessment, UITP
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Nicholas Lee
Director - Business Strategy and Active Mode / Climate Change Advocacy
Nic is a multicultural commercial director with background in digital technology, supply chain, operations, logistics, finance, project management and property development. He is engaged in advisory and advocacy for community groups committed to building better cities and living environments